Job Description
Description
We are seeking a highly experienced professional to join our team as a Soft Services Manager in India. This role is critical in ensuring the efficient delivery of housekeeping, security, and facility management services. The ideal candidate will have a proven track record in managing soft services operations, ensuring compliance with service standards, and enhancing client satisfaction.
Responsibilities
- Manage and oversee soft services operations including housekeeping, security, and facility management.
- Develop and implement standard operating procedures for soft services to ensure quality and efficiency.
- Coordinate with internal teams and external vendors to ensure smooth service delivery.
- Conduct regular inspections and audits to maintain service standards and compliance.
- Handle customer complaints and feedback to improve service delivery and client satisfaction.
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