Job Description
Enhance social media capabilities with Trigyn Technologies as a Social Media Support Specialist in Montreal, Canada. Collaborate on cloud services that empower financial advisors and bankers.
Trigyn Technologies is seeking a motivated individual for a Level 3 Operations team supporting social media applications. Your role involves maintaining social media cloud services, ensuring effective communication between advisors and clients across platforms like LinkedIn, Twitter, and Facebook. You will also get ample opportunities to work with new software and tools as they come on board.
Key Responsibilities:
• Troubleshoot and resolve social media application issues
• Liaise with vendors for service management
• Monitor systems for performance and outages
• Manage user tickets and escalations efficiently
• Perform on-call support as required
Requirements:
• Proficient in verbal and written English communication
...
Trigyn Technologies is seeking a motivated individual for a Level 3 Operations team supporting social media applications. Your role involves maintaining social media cloud services, ensuring effective communication between advisors and clients across platforms like LinkedIn, Twitter, and Facebook. You will also get ample opportunities to work with new software and tools as they come on board.
Key Responsibilities:
• Troubleshoot and resolve social media application issues
• Liaise with vendors for service management
• Monitor systems for performance and outages
• Manage user tickets and escalations efficiently
• Perform on-call support as required
Requirements:
• Proficient in verbal and written English communication
...
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