Social Media Experience Advocate

Boldr is seeking a Customer Advocate with a social media focus to manage and respond to customer inquiries across platforms, enhancing the brand's online presence and ensuring timely, personalized support. You will build relationships with customers, respond promptly with empathy, and collaborate with Tier 1 and 2 support to resolve issues while keeping a consistent brand voice across channels.

The ideal candidate holds a Bachelor’s degree in marketing or related field with 2–3 years in social