Job Description

Description

As a Social Media Analyst, you will :

  • Understand and relate to brands and their social presence.
  • Monitor and moderate social channels of clients – Identify/escalate consumer service concerns, brand response worthy content, sensitive/inappropriate content.
  • Post social media content on appropriate social channels like Facebook, Twitter, Instagram, YouTube, Google+, Pinterest , Forums, Blogs etc
  • Formulate responses for user engagement that adhering to the social tone and language of the brand
  • Monitor and act upon campaign specific or crisis specific messages as per the guidelines listed by the brand
  • Conduct extensive research to build the client’s social audience profile database and identify audience that matter to the brand.
  • Discretion to identify threats and opportunities in user generated content
  • Work on Creating and Implementing Advocacy Programs for Brands
  • Work in Tracking and ...

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