Job Description

The SOC Administrator is responsible for supporting the daily operations of the Security Operations Center (SOC), including shift coordination, operational reporting, and security data analysis. This role ensures efficient SOC coverage, accurate reporting, and continuous process improvement.

Key Responsibilities

 Shift Management

  • Create and maintain SOC shift schedules
  • Ensure proper 24/7 coverage and staffing
  • Handle shift swaps, availability, and on-call coordination
  • Monitor workload distribution across analysts

Data Analysis & Reporting

  • Analyze security incidents and alert trends
  • Produce daily, weekly, and monthly SOC reports
  • Track key metrics (SLAs, MTTR, alert volumes, false positives)
  • Build dashboards for operational visibility

SOC Operation...

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