Job Description

Quality and Service is what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience is, you will have the opportunity to make a difference!

Your responsibilities and impact as a customer experience specialist will be:
In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products

  • Identify, reply and solve customer’s requests via phone, email and chat

  • Troubleshoot technical issues

  • Assist in pre-sales and after-sales enquiries 

  • Ensure a high level of service and customer satisfaction

    • Skills, qualifications and interests you need to su...

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