Job Description

Title

Slot Attendant

Reports To

Slots Supervisor/Slot Manager

Summary

Slot Attendants are some of our most valuable front line people and assist our slots customers in many ways. This position requires an individual who has strong interpersonal communication skills, is energetic, and a team player willing to learn new skills. 

Core Competencies

  • Customer Service
  • Teamwork and Cooperation
  • Interpersonal Awareness
  • Communication 

    • Job Duties

  • Ensure guests are provided with superior customer service
  • Adhere to policies and procedures outlined on the slot floor
  • Administer hand pay jackpots, bill exchanges with guests, machine maintenance including diagnosis of machine malfunctions, ticket games, and game diagnostics
  • Balance assigned daily cash float 
  • Identify and report counterfeit bills
    • ...

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