Job Description
The Skills Intelligence Analyst serves as the analytical engine for ServiceNow's Skills Center of Excellence, transforming our enterprise skills taxonomy into actionable workforce insights. This role focuses on skills-specific data extraction, analysis, and intelligence generation to support capability-based decision-making across the enterprise. The analyst conducts skills gap analyses, monitors taxonomy health, provides domain expertise to People Analytics on skills dashboards, and delivers data-driven recommendations that enable leaders to make informed talent decisions. This is a hands-on, skills-focused analytical role requiring strong SQL, Excel, and skills domain knowledge.
Key Responsibilities
Skills Intelligence Analysis & Reporting
- Extract and analyze skills data from Skills Intelligence, Work Intelligence, Workday, and learning systems to identify patterns, trends, and capability gaps.
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