Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Lead day-to-day site technology operations and manage local IT hardware inventory

  • Act as team lead for the Israel site(s), managing and mentoring the local Site Support team

  • Serve as the primary on-site technology contact and escalation point

  • Partner with global and regional ET teams to ensure consistent, high-quality support

  • Collaborate with Facilities on technology-related site projects, moves, and expansions

  • Oversee onboarding/offboarding and ensure compliance with ITGCs and SOPs

  • Monitor ticket queues, manage escalations, and report status to ET leadership

  • Manage local IT vendors and service providers, ensuring SLA adherence

  • Support and contribute to global ET initiatives and site-specific projects

    • QUALIFICATIONS/KNOWLEDGE:

  • Qualifications:

  • Bachelor's degree or technical certifications in an IT-re...

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