Job Description
Description
We are looking for a IT Site Support Technician to provide onsite technical assistance at a training facility in Coppell, Texas. This Contract position focuses on supporting classroom and end-user technology, resolving connectivity concerns, and delivering dependable day-to-day IT support. The ideal candidate is comfortable working directly with users, diagnosing common hardware and network issues, and ensuring training sessions run smoothly without technical disruption.
Responsibilities:
• Provide in-person technical support for staff, trainers, and remote users by diagnosing and resolving everyday IT issues.
• Set up, test, and maintain audiovisual equipment, including projectors and related presentation connections, to support training activities.
• Respond to service requests and assigned tickets in a timely manner, documenting issues and solutions clearly.
• Troubleshoot network and connectivity problems affecting ...
We are looking for a IT Site Support Technician to provide onsite technical assistance at a training facility in Coppell, Texas. This Contract position focuses on supporting classroom and end-user technology, resolving connectivity concerns, and delivering dependable day-to-day IT support. The ideal candidate is comfortable working directly with users, diagnosing common hardware and network issues, and ensuring training sessions run smoothly without technical disruption.
Responsibilities:
• Provide in-person technical support for staff, trainers, and remote users by diagnosing and resolving everyday IT issues.
• Set up, test, and maintain audiovisual equipment, including projectors and related presentation connections, to support training activities.
• Respond to service requests and assigned tickets in a timely manner, documenting issues and solutions clearly.
• Troubleshoot network and connectivity problems affecting ...
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