Site Reliability Engineer w/Python (Onsite Hybrid)

Site Reliability Engineer/ServiceNow SaaS (Onsite Hybrid)

NTT DATA is seeking a Site Reliability Engineer to join our Montreal, Quebec, Canada team. The position is onsite‑hybrid, requiring office attendance at least three business days per week.

Location: Montreal, Quebec, Canada

Responsibilities:

• Deliver improvements that maximize availability and performance of supported systems through optimized and automated operational tasks, collaborating on operational tool development, problem management, and architecture reviews.
• Troubleshoot ServiceNow issues and on‐premises Linux capabilities, working with colleagues to root cause problems and implement lasting improvements.
• Explore and deliver observability solutions—including metrics, logging, tracing, and alerting—to define and measure product reliability targets.
• Provide dependable and responsive support during agreed hours, including participati...