Job Description

SUMMARY

Drive continuous improvement through the development and implementation of Quality processes, systems, tools and techniques. Provide exceptional support to customers, team members, and shareholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
  • Recruit, interview and hire Quality Engineers, OBA personnel and Quality Analyst resources.
  • Communicate criteria to recruiters for Quality Engineers, OBA personnel and Quality Analyst candidates.
  • Coach Quality Engineering staff in the interviewing/hiring process.
  • Monitor team member turnover; identify key factors that can be improved; make improvements.
  • Identify individual and team strengths and development needs on an ongoing basis.
  • Create and/or validate training curriculum in area of responsibility.
  • Coach and mentor Quality Engineering staff to deliver excellence to every internal and external custome...

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