Silver City

Company Description

TP, formerly known as Teleperformance, has been leading the digital business services market for nearly 47 years. In the era of AI, TP has evolved to adapt to technological advancements, remaining sharp, modern, and empathetic. With a focus on innovation and customer-centric solutions, TP continues to set the standards for exceptional service. The organization is future-focused, leveraging intelligent solutions to drive success and maintain its leadership in the industry.

Role Description

This is an on-site, full-time role for an Operations Manager based in Pasig. The Operations Manager will oversee daily operations, ensuring optimal performance and efficiency while maintaining high levels of customer satisfaction. Responsibilities include supervising and training team members, implementing operational strategies, monitoring metrics, and managing resources effectively. The individual will collaborate with departments to streamline processes a...