Job Description

The Opportunity

Responsible for overseeing shop or field operations ensuring that the flow of work continues through the shop and field.


Assists technicians, parts representatives and customers to troubleshoot machines and arranges technical support.

The Role

  • Responsible for coaching, mentoring, scheduling, monitoring attendance, conflict resolution, learning and development for a team of employees

  • Oversee the day to day running of the shop and keep the flow of work constant

  • Ensure that the time cards are correct, up to date, and the description of what the employee accomplished reflects the job assigned

  • Answer any questions and assist technicians with troubleshooting

  • Organize and schedule labour in the workshop or field

  • Train apprentices in proper work procedures

  • Verify the level of quality on completed projects by the technicians

  • Create quotes for the re...

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