Shipping Coordinator (VN)

Job description For over 25 years, a global toy brand has brought joy, wonder, and playful fun to people of all ages worldwide. Known for its originality and distinctive character, its products are among the most loved and collectible in their category. Whether its the whimsical expressions, incredibly soft fabrics, or the comforting feel when held, each product carries a unique and unmistakable charm Working time: Monday to Friday Location: Vietnam, with occasional travel required Report to: Head of Transport in UK Responsibilities This role includes, but is not limited to: Ensure factories complete bookings on time, monitor freight forwarder booking releases, and escalate to Head Office when necessary Provide real-time updates on ETD, vessel schedules, and container status Monitor KPI reports, validate delays, and investigate root causes of vessel disruptions Track origin KPIs such as on-time booking %, ETD accuracy, rollovers, and delay reasons Take ownership of the freight forwarde...