Job Description

Essential Functions:


  • Adherence to NSG standards of business conduct and its values and principals

  • Act as a role model for Shift Managers, Supervisors and Operators regarding Safety and Quality.

  • Ensure that a commitment to ‘Customer First’ is embedded within the culture of the team.

  • Ensure the current NSG business strategy and company objectives are communicated, understood, and applied by the operations team.

  • Develop talent within your team for succession planning.

  • Act as a liaison between shift managers and department managers.

  • Ensure commitment to and execution of training plans developed by department managers.

  • Ensure proper communication channels are established to communicate department needs and process changes to the operations team.

  • Ensure standardization of process operations and responses between shifts through use of standard operating procedures

  • Advocat...

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