SHIFT LEADER - WOODSIDE

Overview

Kitchen Stuff Plus is an award-winning Canadian retailer of modern, unique, and affordable home solutions. This is a part-time Shift Leader role located in the GTA retail store and reports to the Store Manager and Assistant Manager.

Responsibilities

• Supervise and direct sales floor operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety
• Manage and delegate tasks to Associates and provide support to drive productivity and achieve service and sales goals
• Mentor and guide Associates to ensure they are well trained and capable of performing assigned tasks and providing service
• Provide exceptional and responsive customer service while achieving sales and conversion goals
• Evaluate and continuously improve the quality of service; investigate, resolve and escalate customer matters as appropriate
• Maintain knowledge of product selectio...