Job Description
The Shift Leader works under the direction of the
Restaurant Manager. They work directly with team members and operate shifts in
a restaurant. As a Shift
Leader,
there are multiple levels of responsibility and development. Progression
through these levels is based on demonstrated skills, experience, and
operational knowledge. All levels require full certification
in the position (completion of Shift Leader (SL) training path and ServSafe
certification).
All levels of Shift Leader, regardless of their level, are responsible
for the following key duties:
- Ensure the restaurant is clean
and well-maintained, and that all company procedures are followed. Uphold
the standards for food quality, cleanliness, sanitation, and customer
service. - Effectively manage costs within
budgeted levels, including cash handling, food products, labor,...
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