Shift Lead (Hanover)

We currently have a PART TIME Shift Lead position open at our Hanover location.

A Shift Lead is responsible for overseeing the operations and performance of the retail store during assigned shifts. The Shift Lead will motivate and guide the store team, ensure exceptional customer experiences, drive sales, and maintain the store visual merchandizing standards. This position requires a flexible schedule, including evenings and weekends.

How you will make a difference

• Lead and inspire a team of retail associates, providing guidance, coaching and support on assigned shifts.
• Assign tasks and delegate responsibilities effectively, ensuring smooth store operations during shift.
• Demonstrate exceptional customer service skills and act as a role model for the store team.
• Ensure all customers are greeted warmly and receive prompt assistance.
• Deliver legendary service by resolving customer inquiries according to Work Authority’s...