SharePoint & Web Application Support Engineer

Job Description:

We are seeking a proactive and technically skilled SharePoint and Web Application Support Engineer with 3+ years of experience in supporting SharePoint (preferably On-Prem) and .NET-based web applications. The ideal candidate will have strong application maintenance expertise, practical knowledge of ITSM processes, and exceptional communication and interpersonal skills. Experience working in the Middle East region is highly desirable.

Key Responsibilities:

• Provide L2/L3 support for SharePoint On-Prem and .NET-based web applications.

• Monitor, maintain, and troubleshoot issues related to SharePoint sites, web parts, workflows, and content databases.

• Support custom .NET applications, perform minor code fixes, and manage deployments.

• Manage incidents, service requests, and change requests using ITSM tools such as ServiceNow or BMC Remedy.

• Coordinate with development and infrastructure teams for issue reso...