SFS Advisory Agent

PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As an SFS Advisory Agent within the Arrears Support Unit, you will be responsible for completing Standard Financial Statements with customers and explaining their subsequent restructure offer, you will look to resolve the arrears issues with borrowers prior to the accounts moving in towards the Legal Department within the Bank. This role will suit you if you are interested in developing your Credit Decision making skills. You will be responsible for the management of accounts within different cohorts allocated to you by the Assistant Manager. Responsibilities: Meet the team daily targets as set out by management in order to ensure that the department is working within the agreed Service Level Agreements (SLA). Deal with rest...