Services Support Specialist

Sensity is a not-for-profit organization providing services and programs to members of the deafblind community. We are recognized in Canada and around the world as a leader in the provision of Intervenor Services.

The Service Support Specialist (SSS) strengthens service excellence and consistency across Supported Living and Community programs by providing practice-based leadership, coaching, and mentorship. The role influences outcomes through collaboration, modelling best practices, and advancing person-centered approaches.

This role functions as a leader and subject matter resource, guiding teams toward consistent, high-quality service delivery through collaborative engagement, and works in close partnership with the Operations Manager to support program management, workforce effectiveness, coordination, and overall service oversight.

Key Activities

The Service Support Specialist operates at a broader organizational level, supporting mu...