Job Description

, authorities and accountabilities

  • Own the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support – Resolves post sales Technical Issues. As the technical depth required to resolve an issue increase, the “level” of skill set increases. For some products 1 individual may handle levels 1,2 and 3 while for other products there may be separate individuals with increasing skill sets.
  • Presents product/program strategies, technical roadmaps, risks and recommendations to senior leads (EB and SEB) across Baker Hughes.
  • Handles complex medium term project processes. Department must define approaches. Variety due to customization to client needs.
  • Handles important business unit clients. Complex processes require involvement of many stakeholders both at the client side and internally.

    • Required Qualifications

  • Bachelor's degree from an accredited university or college. Minimum of 5 additional years of experience in Tec...

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