Job Description

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  • Develop and implement strategies to elevate Thermo Fisher Scientific's support services in Thailand to world-class standards.
  • Establish coordinated support systems to provide flawless customer service with efficient efficiency.
  • Manage the Service process for handling blocking issues to identify and resolve field problems quickly.
  • Drive customer allegiance by ensuring high standards of execution and delivery capabilities.
  • Collaborate with account managers and sales teams to understand client needs and implement enterprise services solutions.
  • Maintain a detailed understanding of the services portfolio to customize coordinated solutions for customers.
  • Align with collaborators to drive a spare part support strategy.
  • Drive commercial expansion initiatives to meet equipment and service goals.
  • Build our external service brand across the Thailand market.
  • Advocate for talent development and maintain trainin...

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