Services Field Sales Representative II

Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry. Designation: Deputy Manager / Manager – Filed Services - Madurai Experience Range: 3-7 Years Key Responsibilities/Deliverables: Handling of branch warranty/post warranty complaints of all the LK Products Achieving Revenue Targets of Spares/Recurring Business and ASC ACB Spare Business Improving customer touch points by means of conducting Unsolicited Service Campaigns/Firstserve/In Plant Training Programs Improving the Effectiveness & Efficiency of Customer Experience of Madurai Branch (Call Closure Time, Net Satisfaction Score etc) inculcating safety culture within Team & partners to ensure zero accidents Co-ordinating wit...