Service/Parts Advisor

Northern Ford is looking for an Service Advisor !

The Service Consultant is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers.

Job Duties:

• Work with customers to understand their needs.
• Work with customers to answer questions or concerns.
• Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
• Complete a follow up to ensure that customers have no additional questions about the repair of their vehicle.
• Additional duties assigned.

Successful Candidates Possess:

• Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
• Ability to problem solve and high attention to detail.
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