Job Description

Description

We are seeking a ServiceNow Workflow Solution Architect to lead the end-to-end design and architecture of intelligent workflows across the ServiceNow platform. This role focuses on workflow orchestration, automation, AI-assisted experiences, and data-driven execution, leveraging modern capabilities such as Flow Designer, IntegrationHub, Workflow Data Fabric, Zero-Copy Connectors, and Now Assist for Workflows.

The architect will partner closely with Platform Architects, Product Owners, Enterprise Architects, and business stakeholders to ensure workflow solutions are scalable, reusable, compliant (GxP, SOX), and aligned to Takeda’s digital and AI strategy.

Key Responsibilities

  • Architecture StrategyDefine and advocate workflow architecture standards, patterns, and best practices across the ServiceNow platform.Design enterprise-scale workflow solutions that span multiple domains (IT, HR, Finance, Security, and Business workflows)...

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