ServiceNow Systems Admin I

Key Job Responsibilities & Essential Functions

• Listen to customers challenges and needs, educate them on how these can be solved within ServiceNow and collaborate with other team members to craft a solution proposal for the customer
• Articulate and mediate trade-offs related to standardization, scalability, manageability, testability, security, maintainability, usability, functionality, cost, and time
• Translate business requirements into technical requirements developing epics, stories and the fundamental technical concepts required to develop a particular solution
• Act as a resource and proxy product owner for developers engaged in delivering ServiceNow solutions crafted by you by advising, reviewing work and providing constructive feedback on the solutions that are being delivered
• Remain abreast of industry trends and new developments to maintain current skills and remain current with industry standards to ensure so...