Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a App. Software Dev. Sr Prin. Cnslt. to join our team in Hyderabad, Telangana, India.
Act as the primary SME for the ServiceNow platform including ITSM, CMDB, ITOM (Discovery/Event/Orchestration), HRSD, CSM, SecOps, GRC, Performance Analytics, and Service Portal/Now Experience.
Provide production support: triage incidents, perform root-cause analysis, implement fixes or workarounds, and manage escalations to ensure SLA adherence.
Manage platform administration: system properties, scheduled jobs, notification schemes, upgrade readiness, and instance cloning processes.
Lead and maintain integrations using IntegrationHub, REST/SOAP web services, MID Server, JDBC, SFTP, a...
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