Job Description

Role: ServiceNow Configuration Specialist

Location: Bengaluru, India

Type: Full-Time Contract (Standard Working Hours, not freelancing)

Duration: 4-5 months contract

Rates: Euros/Day

Experience: 5+ Years


Key Responsibilities:

  • Configure and manage CI classes, attributes, relationships, and lifecycle states in CMDB.
  • Perform CMDB clean-up (update CIs, owners, resolve duplicates, stale data).
  • Troubleshoot Discovery, ACC, and IntegrationHub data ingestion issues.
  • Enforce CMDB governance, naming standards, and reconciliation policies.
  • Develop dashboards and reports to monitor CMDB health and data quality.

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