Job Description
Ashgur is a leading provider of IT solutions, dedicated to helping businesses enhance their customer service experiences and drive customer satisfaction. With a focus on innovation and efficiency, we empower organizations to deliver exceptional customer service through cutting-edge technologies like ServiceNow.
Position Overview: We are seeking a highly skilled and experienced ServiceNow CSM Solutions Architect to join our dynamic team. As a Solutions Architect, you will play a crucial role in designing and implementing Customer Service Management solutions for our clients, leveraging the full capabilities of the ServiceNow platform to optimize their customer service operations and elevate their customer experiences.
Responsibilities:
- Collaborate with clients to understand their customer service requirements and translate them into effective CSM solutions using the ServiceNow platform.
- Design end-to-end CSM archi...
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