Job Description
Summary:
We are looking for an experienced ServiceNow Technical Consultant with proven expertise in ITSM, HRSD, and ITOM modules, coupled with a strong understanding of ITIL best practices. This role requires technical leadership in delivering end-to-end ServiceNow solutions that drive operational excellence and business transformation.
Key Responsibilities:
Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules.Collaborate with business and IT stakeholders to gather requirements and translate them into scalable ServiceNow workflows and automations.Apply ITIL framework principles to optimize and align service management processes within ServiceNow.Manage integrations between ServiceNow and external systems to support seamless operations.Provide technical mentorship and leadership to project teams, ensuring quality and adherence to best practices.
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