Job Description

Senior ServiceNow Developer – CMDB / CSDM

A senior ServiceNow developer specializing in CMDB engineering, CSDM implementation, and platform development, responsible for building a CSDM‑aligned, high‑quality CMDB, enforcing governance standards, and driving CI data accuracy. Acts as the technical SME for configuration data, collaborating across ITSM, ITOM, Infra, App, and Platform teams.

Core Competencies

  • Expert in CMDB architecture, CI classes, hierarchies, inheritance, and lifecycle management.
  • Design/extend CI class models and engineer IRE, reconciliation, dedupe, and orphan‑prevention logic.
  • Build normalization, enrichment, transformation, and CMDB governance automation (3Cs).
  • Implement and maintain CMDB Health, compliance rules, audits, correction workflows, and custom CMDB utilities.
  • Hands‑on CSDM v4+ service modeling across Business, Application, and Technical domains, i...

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