Job Description

Cognizant is seeking a Senior Business Analyst to translate complex business needs into scalable ServiceNow ITAM and ITSM solutions in a hybrid work model. The role focuses on optimizing asset lifecycle processes, enhancing service management workflows, and aligning stakeholders around data-driven decisions to improve operational efficiency and service quality for a global enterprise.

You will collaborate with process owners, platform engineers, and operations teams to design end-to-end

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