Job Description
Technical Fix Agent: TResponsible for platform health. Fixes broken Discovery patterns, manages Service Graph Connectors (SCCM/Intune), scripts Flow Designer logic, and resolves Import Set errors or normalization breaks.
Detailed JD
Lead and implement ServiceNow SAM Pro integrations with SaaS publishers such as Microsoft 365, Adobe, Salesforce, Oracle, and AWS using both out-of-the-box connectors and custom APIs.
Build, configure, and maintain custom integration frameworks to support non-standard or emerging SaaS vendors.
Collaborate with procurement, IT asset management, and vendor management teams to ingest procurement and entitlement data from ERP systems such as Oracle Fusion and SAP.
Develop and optimize normalization rules, reconciliation jobs, and license metric mappings in SAM Pro.
Perform data analysis and health checks to validate license positions and ensure compliance with publisher audi...
Detailed JD
Lead and implement ServiceNow SAM Pro integrations with SaaS publishers such as Microsoft 365, Adobe, Salesforce, Oracle, and AWS using both out-of-the-box connectors and custom APIs.
Build, configure, and maintain custom integration frameworks to support non-standard or emerging SaaS vendors.
Collaborate with procurement, IT asset management, and vendor management teams to ingest procurement and entitlement data from ERP systems such as Oracle Fusion and SAP.
Develop and optimize normalization rules, reconciliation jobs, and license metric mappings in SAM Pro.
Perform data analysis and health checks to validate license positions and ensure compliance with publisher audi...
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