Job Description
Technical & Process Owner: Designs the ServiceNow roadmap (upgrades, new integrations). Oversees complex licensing logic (Oracle/IBM) and validates the output of the Reconciliation Engine. Manages the N-1 upgrade path.
Detailed JD
Strong communication skills with prior experience in client-facing and team leadership roles.
Hands-on experience with the ServiceNow SAM Pro module, including strong knowledge of contracts, license models, and product use rights for major publishers such as Microsoft, Adobe, and Oracle.
Experience in onboarding software publishers within SAM Pro.
Strong understanding of the ServiceNow platform, including ITSM, ITOM, HRSD, and other modules.
Ability to establish and manage software license compliance and the complete license lifecycle, covering purchase, installation, upgrades, reallocation, and retirement.
Experience managing software models, entitlements, and license metrics in ...
Detailed JD
Strong communication skills with prior experience in client-facing and team leadership roles.
Hands-on experience with the ServiceNow SAM Pro module, including strong knowledge of contracts, license models, and product use rights for major publishers such as Microsoft, Adobe, and Oracle.
Experience in onboarding software publishers within SAM Pro.
Strong understanding of the ServiceNow platform, including ITSM, ITOM, HRSD, and other modules.
Ability to establish and manage software license compliance and the complete license lifecycle, covering purchase, installation, upgrades, reallocation, and retirement.
Experience managing software models, entitlements, and license metrics in ...
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