ServiceNow Program Manager / Scrum Master

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

• A Day in the Life Responsibilities may include the following and other duties may be assigned. Role overview The ServiceNow Case Management (CSM) Product Lead is the key Product Owner for CSM supporting 4-5 different stakeholder groups with regards to client strategies and roadmaps, execution roadmap, new product delivery and business relationship management. This includes planning of resource availability and financial management (total cost of ownership) of the entire Product. StrategyWorks independently to implement strategic goals and establish operational plans for the Product.
• Demonstrate a good understanding of all Client strategies for Case Management in ServiceNow. I...