Job Description
Location: Remote
Duration: 3 Months
Experience Required: 6–9 Years
Shift Timing: 1:30 PM – 10:30 PM IST
Open Positions: 2
Please note, we are not considering profiles from Andhra Pradesh and Hyderabad for this requirement
Role Overview
We are seeking an experienced ServiceNow Problem Manager to lead and drive the Problem Management lifecycle, ensuring effective root cause analysis, proactive issue resolution, and continuous service improvement. The ideal candidate will have strong expertise in ITSM processes, monitoring tools, cross-functional coordination, and executive-level reporting.
Key Responsibilities
Lead the end-to-end Problem Management process from identification thr...
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