Job Description

Key Responsibilities

+ Install, configure, harden, and maintain ServiceNow MID Servers on Windows and Linux.
+ Administer MID Server configuration including capabilities, schedules, load distribution, and standard build baselines.
+ Support ServiceNow Discovery and Orchestration by ensuring MID Server health, connectivity to targets, and reliable job execution.
+ Monitor and troubleshoot ECC Queue processing, MID Server status/heartbeats, and integration performance issues.
+ Perform MID Server upgrades, patching, and lifecycle management, including testing/validation and rollback planning.
+ Configure and support MID Servers in proxy-based network environments, including authentication, allowlisting, and connectivity diagnostics.
+ Implement and maintain secure connectivity using TLS, including troubleshooting handshake/certificate-chain issues.
+ Manage certificate lifecycle activities: install/import, renew, rotate, and update trust stores/keystores on ...

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