ServiceNow ITSM Expert

We are seeking a skilled ServiceNow ITSM Expert with hands-on experience in implementing, configuring, and supporting ITSM processes on the ServiceNow platform. The ideal candidate should have strong expertise in Incident, Problem, Change, Request, and Knowledge Management modules, along with a solid understanding of ITIL best practices. The role involves gathering business requirements, designing scalable solutions, configuring workflows and automations, monitoring SLA compliance, and driving continual service improvement initiatives. The candidate will be responsible for troubleshooting platform issues, developing reports and dashboards, supporting upgrades and releases, and collaborating with stakeholders to enhance service delivery and operational efficiency.

ServiceNow Integration Expert Job Summary

We are seeking an experienced ServiceNow Integration Expert with expertise in designing, developing, and maintaining integrations bet...