Job Description

Key Responsibilities:

  • Design, configure, and implement ITOM modules in ServiceNow including Discovery, Service Mapping, Event Management, Cloud Management, and Operational Intelligence

  • Conduct requirement analysis and work with stakeholders to design solutions that align with business needs

  • Develop and maintain CMDB health by ensuring proper CI class relationships and data integrity

  • Integrate ServiceNow with third-party applications/tools as needed for ITOM use cases

  • Configure MID servers, probes, sensors, patterns, and credentials

  • Troubleshoot and resolve issues in ITOM implementations and CMDB integrations

  • Provide operational support and continuous improvement for ITOM features and functionality

  • Prepare technical documentation, including design documents, test cases, and end-user guides
    • Job Requirements:
  • 4–5 years of hands-on experience with ServiceNow platform, inc...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Evon Technologies today.

    Submit Application