Job Description
HRSD Developer and Administrator JD
- Experience with technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports, etc.
- Experience administering, configuring, developing, and customizing ServiceNow and related integrations
- Knowledge of ITIL principles and experience applying ITIL guidance to IT service
- Provide ServiceNow Administration and Functional/Development Support to users across the Organization
- Provide timely support to user queries and troubleshoot production issues
- Perform Systems Integration Testing and manage/coordinate user acceptance testing
- Creation of technical and functional documents for ongoing maintenance items and projects
- Experience with technical ServiceNow components such as: bus...
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