Job Description

Job Description
Position: ServiceNow Engineer / Administrator

Australian Citizens

Role Overview

The ServiceNow Engineer / Administrator will be responsible for the day-to-day administration, configuration, and support of the ServiceNow platform. The role includes supporting implementations, deployments, upgrades, and ensuring the platform operates securely and reliably in a Government environment.

Key Responsibilities

Administer and support the ServiceNow platform

Configure ITSM modules (Incident, Change, Problem, Request)

Manage users, roles, groups, and access controls

Support ServiceNow implementations, deployments, and upgrades

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