Job Description

Is this role right for you?

In this role, you will:
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

  • Design, develop and configure ServiceNow modules such as ITSM, ITOM, ITAM, APM, and others based on business needs.

  • Implement workflows, business rules, and automation to streamline processes and improve user experience.

  • Integrate ServiceNow with other enterprise systems using technologies like REST and SOAP web services.

  • Participate in the full ServiceNow implementation lifecycle, including requirement gathering, solution design, configuration, testing, and deployment.

  • Ensure projects are delivered in a timely manner honoring the allocated budget and timelines.

  • Create and maintain documentation on application configurations, system integrations, and process workflows.

  • Work closely with IT teams, business stake...

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