Job Description
Key Responsibilities
• Develop, configure, and customize ServiceNow modules (ITSM, ITOM, ITBM, CSM, or HRSD as applicable)
• Build and maintain workflows, business rules, client scripts, UI policies, and ACLs
• Design and implement integrations using REST/SOAP APIs, MID Server, and IntegrationHub
• Participate in requirements gathering, technical design, and solution documentation
• Perform unit testing, debugging, and performance tuning of ServiceNow applications
• Support platform upgrades, patching, and instance health checks
• Collaborate with cross-functional teams (functional consultants, architects, QA) in an Agile/Scrum environment
• Provide technical documentation and knowledge transfer as needed
Required Qualifications
• 2-5 years of hands-on ServiceNow development experience
• Proficiency in JavaScript, Glide API, and ServiceNow scripting (Business Rules, Script Inc...
• Develop, configure, and customize ServiceNow modules (ITSM, ITOM, ITBM, CSM, or HRSD as applicable)
• Build and maintain workflows, business rules, client scripts, UI policies, and ACLs
• Design and implement integrations using REST/SOAP APIs, MID Server, and IntegrationHub
• Participate in requirements gathering, technical design, and solution documentation
• Perform unit testing, debugging, and performance tuning of ServiceNow applications
• Support platform upgrades, patching, and instance health checks
• Collaborate with cross-functional teams (functional consultants, architects, QA) in an Agile/Scrum environment
• Provide technical documentation and knowledge transfer as needed
Required Qualifications
• 2-5 years of hands-on ServiceNow development experience
• Proficiency in JavaScript, Glide API, and ServiceNow scripting (Business Rules, Script Inc...
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