Job Description

Requirements:

  • 3–5 years of hands-on experience as a ServiceNow Developer
  • Strong experience in ServiceNow development and production support
  • Proficiency in JavaScript, Glide API, and ServiceNow scripting
  • ITSM module experience (mandatory)
  • Experience with ServiceNow workflows and integrations
  • Strong troubleshooting skills with the ability to resolve production issues independently
  • Excellent communication skills with experience working in global or international teams

Responsibilities:

  • Develop, configure, and customize ServiceNow modules, including ITSM, Incident, Problem, Change, and Service Catalog
  • Provide L2/L3 production support, including issue analysis, defect fixing, and root cause resolution
  • Design and maintain Bu...

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