Job Description
Responsibilities & Activities
Design, develop, and implement solutions using ServiceNow platform capabilities.
Collaborate with multi-functional teams to gather and understand business requirements.
Customize and configure ServiceNow applications based on business needs.
Develop and maintain ServiceNow workflows, forms, scripts, and reports.
Provide technical expertise and support for ServiceNow implementations.
Experience & Competency
5+ years of experience working with the ServiceNow platform, with a focus on ITOM modules.
Strong understanding of Discovery, Service Mapping, and Event Management principles and best practices.
Experience in configuring ServiceNow workflows and forms.
Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes, workflows etc.
Experience with User Management including groups, users, roles, ACLs, etc.
Excellent problem-solving and comm...
Design, develop, and implement solutions using ServiceNow platform capabilities.
Collaborate with multi-functional teams to gather and understand business requirements.
Customize and configure ServiceNow applications based on business needs.
Develop and maintain ServiceNow workflows, forms, scripts, and reports.
Provide technical expertise and support for ServiceNow implementations.
Experience & Competency
5+ years of experience working with the ServiceNow platform, with a focus on ITOM modules.
Strong understanding of Discovery, Service Mapping, and Event Management principles and best practices.
Experience in configuring ServiceNow workflows and forms.
Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes, workflows etc.
Experience with User Management including groups, users, roles, ACLs, etc.
Excellent problem-solving and comm...
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