Job Description

Role: ServiceNow HRSD Technical Consultant

Location: Montreal, QC

Duration: 8+ Years


Key Skills

  • Hands-on ServiceNow HRSD configuration & development
  • Employee Center configuration (UI, access, navigation)
  • Workflow automation, catalog items, case management
  • Integration development (REST/API, IntegrationHub)


Key Deliverables

  • Configured HRSD solution (forms, workflows, automation)
  • Employee Center enhancements (UX, action items, navigation)
  • Developed integrations with external systems
  • Unit/SIT support, defect fixes, deployments
  • Documentation and knowledge transfer


Scope of Work

  • Configure/build HRSD solution, implement workflows, develop integrations, enhance Employee Center, support testing
  • Deliver

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