Job Description

ServiceNow Developer

Work Location: Manila, BHC, Makati location, Hybird

Key Responsibilities

  • Design and develop custom applications and workflows within the ServiceNow platform.
  • Implement, configure, and maintain core ITSM modules (Incident, Problem, Change, CMDB, Request, Knowledge).
  • Develop and integrate ServiceNow with third-party tools and systems using APIs, web services, and scripting.
  • Automate workflows and processes using ServiceNow Flow Designer and scripting (JavaScript, Glide).Manage Service Portal configuration and enhancements.
  • Customize UI Policies, UI Actions, Client Scripts, Business Rules, and ACLs.
  • Conduct unit testing and support UAT for developed features and fixes.
  • Collaborate with process owners and stakeholders to gather requirements and translate them into technical solutions.
  • Ensure adherence to ServiceNow development best practices and platform govern...

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