ServiceNow Developer (ITSM Module) At Client Site in Ottawa

Job Description

Role of trusted advisor and technical expert, guiding organizations through their ServiceNow journey. Leverage your in-depth knowledge of the platform to design, implement, and optimize ServiceNow solutions tailored to address specific business needs.

This role requires Security Clearance with the Canadian government; therefore the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil.

Responsibilities

• Collaborate with multi-functional teams to gather and understand business requirements and translate them into technical specifications for ServiceNow implementations.
• Provide technical expertise and support for ServiceNow implementations, process improvement initiatives, and data analysis.
• Provide technical guidance to customers and act as mentor to less senior team members. May give presentations to management and customers.
• Participate in user acceptance testi...